Last updated: June 21, 2026
This Privacy Policy describes how QiWalk ("the App") handles your information.
Account Information
When you sign in with Apple or Google, we receive and store your email address and a user identifier on our servers to create and manage your account. If you use Sign in with Apple's "Hide My Email" feature, we receive a private relay email address instead. You may also provide profile information such as a nickname, date of birth, and time of birth, which is stored on our servers and used to personalize the App's features.
Location Data
The App accesses your location to display maps, calculate directions, and provide route navigation. Location data is processed on your device only and is not transmitted to our servers.
Camera
The App accesses your camera for the AR compass feature. Camera footage is not stored or transmitted.
Purchase and Points Information
Subscription status is managed through RevenueCat. When you are signed in, your subscription and the points granted based on it are linked to your account and stored on our servers so that your points balance is available across sessions.
Diagnostic Data
The App collects crash reports, non-fatal error logs, and basic diagnostic information (device model, OS version, app version, build flavor) through Firebase Crashlytics to help us identify and fix bugs. A device identifier (Firebase Installation ID, derived from the iOS Identifier for Vendor) is included for grouping reports but is not linked to your name, email, or any other personal information, and is not used for tracking across apps or websites owned by other companies.
Information is used solely for:
1. Creating and managing your account and signing you in.
2. Displaying compass lines and calculating directions on the map.
3. Providing AR compass directional overlay.
4. Route navigation functionality.
5. Managing subscription status and granting/displaying your points balance.
6. Diagnosing crashes and improving app stability.
We do not share your personal information with third parties except:
1. With your consent.
2. As required by law.
The App uses the following third-party services:
1. Sign in with Apple - For account sign-in.
2. Google Sign-In - For account sign-in.
3. Google Maps - For map display.
4. RevenueCat - For subscription management.
5. Firebase (provided by Google) - For authentication infrastructure and, via Firebase Crashlytics, crash reporting and diagnostic data collection.
6. Apple App Store / Google Play - For app distribution and payment processing.
Each service has its own privacy policy governing its use of data.
Some app data, such as favorite locations and app settings, is stored locally on your device only. Account information (email address, user identifier, and profile such as nickname, date of birth, and time of birth) and your points balance are stored on our servers to provide account and points features. You may request deletion of your account and associated server-stored data by contacting us at the address below.
We take reasonable measures to protect your information. However, no method of transmission or storage is completely secure.
The App is not intended for children under 13. We do not knowingly collect information from children under 13.
We may update this Privacy Policy as needed. Changes take effect when posted on this page.
For questions about this Privacy Policy, contact us at: dev.hiyoko9513@gmail.com